National Lutheran Communities & Services | Diversity Employer
Generations of Experience, Serving Generations to Come.
National Lutheran Communities & Services. For retirement living. For health and senior care. For a rewarding way of life.
National Lutheran Communities & Services (NLCS) has been blessed with a long tradition of service to people of all faiths. Since 1890, we’ve helped people find wonderful choices for retirement living, new options for financial security and expert services for health care and wellness. While staying rooted in our heritage, we have continued to plan for the needs of future generations we will serve.
Mission & Ministry
Senior services create a community without walls.
National Lutheran Communities & Services serves people of all faiths.
With 130 years of experience in senior services, National Lutheran Communities & Services (NLCS) is a faith- based, not-for-profit ministry of the Evangelical Lutheran Church in America’s (ELCA) Delaware-Maryland, Metropolitan Washington, D.C. and Virginia Synods.
NLCS is honoring its heritage while preparing for the future. In planning for future generations, in 2019 we refreshed our mission statement, established in 1890, to more accurately reflect the activities of the ministry now and into the future:
NLCS honors, inspires and supports choice and opportunity in partnership with older adults.
Our mission unites staff, board members and volunteers alike, but what drives our care for seniors is our ministry, the heart of NLCS. We express that ministry in every facet of our work, from providing benevolent care for those who lack financial resources to meeting the needs of residents. You’ll see it in a nurse’s smile or the meticulous touches of a housekeeper.
Through a wonderful tradition of philanthropy, we continue to enhance our services to seniors.
The National Lutheran Philosophy of Care
Safer homes, richer lives, new ideas for better retirement living.
At National Lutheran Communities & Services, we believe that everyone should achieve his or her full potential at any age, and at our communities and through our services, we provide the resources and inspiration to do it. Our approach honors peoples’ independence in retirement, encourages them to achieve their individual goals, and ensure their homes feature the latest advancements in safety and comfort.
Why We CARE
The Culture of National Lutheran Communities & Services
Our culture is one of transparency, empowerment and teamwork. It is a friendly atmosphere where providing excellent customer service is a way of life. We offer continuous learning to provide team members opportunities to grow and develop.
We operate with one philosophy in mind at all times: We CARE—The National Lutheran Way! This simple acronym provides the foundation for how we do business, interact with one another and our customers, and even how we communicate on a daily basis.
We CARE stands for:
- Create smiles
- Attend to details
- Respect everyone
- Embody excellence
Personality of a CARE Team Member
We believe service is our highest calling and look for people from all backgrounds and experiences who have a heart to serve seniors and fellow team members.
Successful team members are compassionate, enthusiastic, positive and treat everyone with dignity and respect. Accountability is a key component of embodying excellence. Did we mention smiling? It is free and does wonders when interacting with others.
Careers at National Lutheran Communities & Services
Setting the new standard for CARE.
We believe it takes the best people to provide the best care to seniors. Our team of retirement communities and services in Maryland and Virginia is comprised of team members that bring forth an array of talents and skills. Our culture is defined by the phrase We CARE–The National Lutheran Way. CARE means Create smiles, Attend to details, Respect everyone, and Embody excellence. Regardless of job title or department, our team embodies the word CARE in every way—from serving seniors and families to interactions with one another.
National Lutheran is a certified Great Place to Work. This certification was received after team members completed the Trust Index Survey, which measures NLCS’ capacity to earn our team member’s trust and create a great workplace for high performance. Learn more here.
We value our team members and strive to ensure they experience the same genuine CARE that we provide to our customers. National Lutheran Communities & Services equips team members with the resources and support necessary to embody excellence in serving others, and encourages continued development of talents and skill sets, fostering an atmosphere of empowerment and growth.
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