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Diversity Career Stories Healthcare

Hypnotherapist helps couples conceive in Chicago

This dedicated medical hypnotherapist has succeeded in this specialty field in the Windy City of Chicago.  Find out details about his experiences in this field, the ups and downs, the earning potential and everything in between – everything you’d want to know if you’re interested in pursuing this field. 

What is your job title? How many years of experience do you have in that field?
I’m a medical hypnotherapist, and have been in private practice for 12 years.

Would you describe the things you do on a typical day?
On a typical day, I spend about half of my day doing phone consultations for prospective clients, and writing session plans. The other half of the day is seeing clients to do hypnotherapy.

What’s your ethnicity and gender? How has it hurt or helped you? If you ever experienced discrimination, how have you responded and what response worked best?
I’m Asian, but in this profession I don’t think it has had any effect, positive or negative. As long as you present yourself in a polished professional manner, clients will come.

Do you speak any language other than English? If so, how has it helped you in your job?
I do not speak any other language fluently. Hypnotherapy is built around using language and therapeutic trance to help clients relearn and reprogram deeply held habits and beliefs, so absolute fluency in a client’s native tongue is essential.

On a scale of 1 to 10 how would you rate your job satisfaction? What would it take to increase that rating?
My job satisfaction is an 8. It would be higher if the industry was accepted more within the mainstream of healthcare. It should be, since it has been approved by the American Medical Association since the 1950’s!

What did you learn the hard way in this job and how did that happen?
There is no room for amateurs in this business. On days when I have not gotten enough sleep the night before, or in some other way have not brought my “A” game, I can feel it, and I believe the client can too.

What don’t they teach in school that would’ve been helpful to you?
As with most industries in which most school graduates will work in private practice, not nearly enough is taught about marketing yourself and maintaining structure within your practice. If you do not have these skills, you won’t last. Thus, I think everyone who seeks entry into this line of work should take additional classes in accounting, practice management and marketing.

How did you get started in this line of work? If you could go back and do it differently, what would you change?
Getting started as a hypnotist is easy. You can take year long courses through many community colleges. However, since I specialize in medical hypnotherapy, I have taken additional classes in psychology, pathology, neurology, post-traumatic stress syndrome, and so forth. Based on a chosen specialty a person should plan to educate themselves in both the art of hypnosis as well as their area of focus. This amounts to needing to pursue two branches of education. Hypnotherapy is an evolving field though, so there is no single direct path to take.

What’s the strangest thing that ever happened to you in this job?
Strange things happen every day in this job. People have spontaneous regressions, women give birth without pain killers while appearing to be daydreaming- there’s no end to the unusual things that will occur in a normal day.

On a good day when things are going well, can you give an example of something that really makes you feel good?
Boiled down to its essence, my job is about helping people achieve the things they hope are possible, but in which they do not yet believe. So, every time a client walks out feeling newly empowered to live a healthy, uninhibited life, I feel like I have the best job in the world.

When nothing seems to go right, what kind of snafus do you handle and what do you dislike the most?
Things generally go great for me as a hypnotist. After all, I am giving my clients positive suggestions all day, but at the same time, I’m getting their residual effect myself. Snafus usually involve someone not showing up for an appointment or canceling last minute. Over time, I have learned the hard way that I have to charge them for this time, or I would be driven out of business. It’s surprising how often, when you remind someone of a cancellation fee, their “emergency” or death in the family just ceases to exist. On the bright side, I suppose that shows you something about human nature and modern culture.

How stressful is your job? Are you able to maintain a comfortable or healthy work-life balance?
My job is challenging and time consuming, but not stressful. I maintain a healthy work-life balance by establishing very firm boundaries with my clients. A lack of boundaries in any relationship, professional or personal, is a sure path to dysfunction. As the old saying goes, “good fences make good neighbors.”

What’s a rough salary range for the position you hold? Are you paid enough considering your responsibilities?

Hypnotherapists charge between $100 and $250 per hour depending on their level of expertise and fame. Although I am not famous, I possess an advanced level of expertise; most hypnotists do not have my health background. Thus I charge $150 per hour. I live in Chicago, so this is enough to remain viable in a Midwestern market while still making what, in this city, is merely a lower middle class living at about $80,000 per year.

What’s the most rewarding moment you’ve experienced in this position? Of all the things you’ve done at work, what are you most proud of?
A top moment in this profession is hard to choose. One of the things I specialize in is helping infertile couples to conceive. Every time I receive a thank you letter and picture of a new baby, I feel like I’m on top of the world.

What’s the most challenging moment you’ve experienced? What would you prefer to forget?

A large part of my work is helping people to release harmful emotions that are the result of abuse or trauma. Hearing the deep sadness in their voices is always very painful. It’s hard to see that so many people are walking through life with such dark memories haunting them. There are definitely some intense stories of abuse that I wish I had never heard.

What education and skills do you need to get hired and succeed in this field?
To succeed you need a high quality education as a hypnotist. The best programs involve about a year to two years of training and internships.

What would you tell a friend considering your line of work?
I would tell a friend that he or she needs to be devoted fully to the well being of the clients. There is much egotism in this field, and frankly, it does not serve the client’s welfare. This is a helping profession, so a practitioner needs to make that a priority. If a person can do this, then it is a wonderful profession that allows us to transform hopeless cases into grand successes.

How much vacation do you take? Is it enough?
I don’t take vacations the way most people do. To keep up with new developments in hypnosis, psychology, and neurology, I use all of my travel time to take classes and attend conferences. I love it, so I don’t mind. It’s not for everyone though.

Are there any common misunderstandings you want to correct about what you do?
Hypnosis is not mind control. In fact. hypnosis teaches a client how to take more control of their own mind. Thoughts, beliefs, and habits that they may have once felt powerless to change can be reprogrammed with the concentrated application of their own will and attention. If everyone knew this truth about hypnosis, they’d all want to learn how to do it.

Does this job move your heart? If not, what does?
This job definitely moves my heart. If it didn’t, I wouldn’t be good at it. Every person that comes to me walks away more empowered to seek out the life that is most in alignment with their true selves. What could be more powerful than that?

If you could write your own ticket, what would you like to be doing in five years?
In five years, I’d like to be taking people on extended weekend hypnosis retreats where they would learn how to dissolve their self-doubts and regain their health.

Is there anything unique about your situation that readers should know when considering your experiences or accomplishments?
I have been interested in hypnosis since the age of 14, so my relationship to the field is over twenty years old. Anyone can do this so long as their heart is guided by an extreme dedication to excellence and compassion. If they are willing to truly devote themselves to giving their clients their best, they will succeed.

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Diversity Career Stories Healthcare

Physical therapy aide dreams of opening a bakery

In this interview, we get insight into what it is like to work in a physical therapy office as an aide. She explains how she came to secure this job while going to school with the goal of becoming a physical therapist, and shares that the most meaningful part of the job is the relationships that she builds with her coworkers and patients.

What is your job title and what industry do you work in? How many years of experience do you have in this field? How would you describe yourself using only three adjectives?
I work as a Physical Therapy Aide for a therapy center. I have held this position for almost 3 years. Helpful, dependable, and sociable are the 3 words I would use to describe myself.

What’s your ethnicity and gender? How has it hurt or helped you? If you ever experienced discrimination, how have you responded and what worked best? Do you speak another language, and has it been helpful in your career?
I am a Pacific Islander female, and my gender and ethnic background have not hindered me. I have not experienced discrimination in my jobs, and unfortunately, I do not speak another language.

How would you describe what you do? What does your work entail? Are there any common misunderstandings you want to correct about what you do?
In my job, I help patients with modalities after their physical therapy. This may include putting ice on their injuries, or performing electrical stimulation. I also help with keeping the gym clean, the mats sanitized, and making sure there are clean pillow cases and towels. This work entails a lot of walking around and interacting with the patients and therapists. The only misunderstanding I want to correct is that some people think that I am a physical therapist or physical therapist assistant.

On a scale of 1 to 10 how would you rate your job satisfaction? What might need to change about your job to unleash your full enthusiasm?
I would rate my job satisfaction as a 9. I enjoy my job, in that I get to meet new people every day. I also develop friendships with the patients since they have to come for months for their therapy. The atmosphere that I work around is fun, bubbly, and entertaining. There is never a dull moment around the gym. The therapists and I try to keep the atmosphere lighthearted and easygoing, since the patients have to deal with a lot of pain due to their injuries. There is really nothing that needs to change except for wanting the application process for Physical Therapy school to be a little easier.

If this job moves your heart – how so? Ever feel like you found your calling or sweet spot in life? If not, what might do it for you?
This job does move me, because the friendships I develop here, whether its with my coworkers or the patients, are lasting. It’s a satisfying feeling when I see a patient at the grocery store or around town smiling, happy, and see them back on their feet. I can see myself with a career in this field, but I would like to do something creative or
artistic. My sweet spot would be something in photography or baking. My lifelong dream is to be able to open up my own little bakery shop downtown.

Is there anything unique about your situation that readers should know when considering your experiences or accomplishments?
To work in the physical therapy field, you have to be able to interact with the public. If you are shy or reclusive, then this is not a job for you. For years, I used to be extremely shy. I was afraid to open up and talk to people. I wouldn’t even look people in the eye and smile at them. However, I had a friend who was honest with me, and basically told me that I needed to change. So, I did. It took a long time, but I eventually was able to come out of my shell. I don’t think I would have been able to get this job as a physical therapist aide if I was still that shy, little girl.

How did you get started in this line of work? If you could go back and do it differently, what would you change?
I was going to college to get a degree, then apply for physical therapy school. I found out through a friend that there was an opening for an aide position at a therapy center. I called the director and talked with him, had an interview the next day, and I got the job. I wouldn’t change anything. I wanted the job and went for it.

What did you learn the hard way in this job and what happened specifically that led up to this lesson?
One thing you have to know about working in a small clinic or center is that “word travels fast.” People love to gossip, and coworkers love to gossip about coworkers. I learned that there were some things that I didn’t need to share at work or with certain coworkers.

What is the single most important thing you have learned outside of school about the working world?
The single most important thing I have learned is that you will be remembered most for your work ethic.

What’s the strangest thing that ever happened to you in this job?
The strangest thing that ever happened was when a tornado went down the road just in front of our building.

Why do you get up and go to work each day? Can you give an example of something that really made you feel good or proud?
I get up and go to work each day because I enjoy working with the people I work for. They are fun, caring, and we look out for each other. I also getting to see the patients we work with. Since we are a small clinic in a country town, we have that Mayberry atmosphere. What really makes me feel good is when I’m out sick or on vacation, the patients check up on me when I get back. They tell me that they missed me, if I’m feeling better, or how my vacation was. It’s nice getting to work in that kind of environment.

What kind of challenges do you face and what makes you just want to quit?
The challenge I face is just being able to multitask and make sure all the patients are taken care of. Nothing makes me want to quit more than when I have to deal with an unhappy patient.

How stressful is your job? Are you able to maintain a comfortable or healthy work-life balance? How?
My job is not stressful at all, and I’m able to maintain a healthy work-life balance. With my job, I’m able to have holidays and weekends off, and work a 7-5 job. So I’m able to do the things I enjoy after work and on the weekends.

What’s a rough salary range for the position you hold? Are you paid enough and/or happy living within your means?
The salary range is based on your work experience, and is comfortable for students working through college or a single adult.

How much vacation do you take? Is it enough?
I take a reasonable amount of vacation. The job offers vacation/sick leave where you can take an ample amount of time off to go on vacation.

What education and skills do you need to get hired and succeed in this field?
For a physical therapy aide position, it’s on the job training. For a physical therapist, you need a bachelor’s degree in order to get into grad school for the doctorate degree. For a physical therapist assistant, you can get an associate degree from a PTA program

What would you tell a friend considering your line of work?
That it is a wonderful opportunity to be able to work in a field that helps improve people’s lives. It is a chance to work in a friendly environment, and get to meet new people every day.

If you could write your own ticket, what would you like to be doing in five years?
I would like to be a wife, mother, and homemaker. After my children are grown up, I hope to one day open up my very own bakery.

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Business and Sales Diversity Career Stories

Corporate recruiter began her career in a retail shoe department

In this interview with Keri, a corporate recruiter, she shares how she fell flat on her face out of college and wound up working in a shoe department for several years before a contact she had made years before helped her land her current job. She also admits that even the most experienced HR professionals don’t always have the answers to the hard interview questions job applicants dread, such as, “Where do you see yourself in 5 years.”

What is your job title and what industry do you work in? How many years of experience do you have in this field? How would you describe yourself using only three adjectives?
I am a corporate recruiter in the banking Industry, and I have been doing this job for 7 years. I would describe myself as passionate, energetic, and dedicated

What’s your ethnicity and gender? How has it hurt or helped you? If you ever experienced discrimination, how have you responded and what worked best? Do you speak another language, and has it been helpful in your career?
I am a Caucasian Female. I can’t say my gender or ethnicity has helped or hurt my career. I don’t speak another language, but took Spanish in high school, and the ‘comprehension’ has helped me several times as I recruit for several areas that have high Spanish speaking areas.

How would you describe what you do? What does your work entail? Are there any common misunderstandings you want to correct about what you do?
I find talented candidates for Bank positions-I handle the preliminary interviews, the salary offers, and essentially from the point of offer to the moment the new hire steps into the branch-I handle everything. A misconception is that working in a corporate environment is easier than working at a staffing company, or that we are sitting around having other people do the job for us, etc’. HR people do not sit in ivory towers.

On a scale of 1 to 10 how would you rate your job satisfaction? What might need to change about your job to unleash your full enthusiasm?
7. I don’t know-I feel like the peaks and valleys make the job worthwhile.

If this job moves your heart – how so? Ever feel like you found your calling or sweet spot in life? If not, what might do it for you?
The job does move my heart! It jump starts it each morning!! I think because I see myself in everyone I interview, so I want to look out for their best interests wherever I can. I think about when I was first interviewing right out of college, and wished I knew then what I know now.

Is there anything unique about your situation that readers should know when considering your experiences or accomplishments?
I actually interviewed for a manager position at the company I now work for! I committed the ‘cardinal sin’ of interviewing for a position I wasn’t really interested in! But I made an impression on the person who interviewed me. She didn’t have a job available at the time, but referred me to my first real recruiting job. We kept in contact for several years, meeting up for lunch 2-3 times to catch up over the years. And then, 3 years later, emails, cards and lunches later, she called me when she had an opening and I was actively pursuing work. I was hired on the spot!

How did you get started in this line of work? If you could go back and do it differently, what would you change?
I knew what I was doing wasn’t one of my passions. I took a leap and fell flat on my face! So, I took a retail job, just to pay the bills while I figured out what I wanted to do. In retail, my natural talents and passions bubbled up to the surface. It wasn’t glamorous-working in the shoe department at a high end department store, but because I LOVED shoes, I was good at selling them. And working on the commission sales has helped me since as I interview people with that same type of experience and I establish myself as someone they can trust with their job search.

What did you learn the hard way in this job and what happened specifically that led up to this lesson?
I would say a lot of the misconceptions were ones I had too! I thought getting to a corporate recruiting job was as good as gets. It’s so much more involved than I expected it to be-banking regulations, difficult to swallow feedback, candidates you are crazy about who end up taking other jobs, etc. I’d say how I learned to handle it, I just had to dive right in. No job is perfect-and I realized, ‘I know people who have made crazy decisions about work before; this is nothing different!’

What is the single most important thing you have learned outside of school about the working world?
I had HORRIBLE SAT scores. In the grand scheme of things, I am good at my job, no one can take that from me. Even though I didn’t graduate from Harvard or Yale, I am someone people can rely on, and look to for advice and I can feel good about that.

What’s the strangest thing that ever happened to you in this job?
I interviewed a guy I went to college with. He was older than me though and didn’t remember me. I kept it completely professional though and never let on about the connection. I could have been vengeful but really, what was the point of that? I sent him to interview for a branch manager position, and he got it. He is still at the bank and he loves his job-he was just a resume before and now he is such a great representation of the bank. I found that to be one of my rewarding moments.

Why do you get up and go to work each day? Can you give an example of something that really made you feel good or proud?
Ah-this makes me think of the movie ‘Rudy’! I do it for the little guy. I want to find the job for the person who was like me; I didn’t think I could get an HR job without an HR degree. Bankers come from so many fields-they aren’t all accountants.

What kind of challenges do you face and what makes you just want to quit?
Regulations are always changing. I would say anything that causes me delays makes me feel bad. Mostly because there is this impasse that I can’t get by. So a manager might have to work an extra weekend or night because of a new policy. That’s a hard pill to swallow sometimes.

How stressful is your job? Are you able to maintain a comfortable or healthy work-life balance? How?
My job is pretty stressful. I think I have to ‘turn off’ to be able to have a normal life. I had a job previously that I was burned out from, and it’s really hard to come back from burnout. I think if I had taken more time for myself it wouldn’t have been as bad.

What’s a rough salary range for the position you hold? Are you paid enough and/or happy living within your means?
I’d say depending on what your role is, the job could be anywhere from 30k-80k

How much vacation do you take? Is it enough?
I am a salaried employee-I get 3 weeks off per year. The vacation is enough-but when it’s time for vacation, it’s DEFINITELY time.

What education and skills do you need to get hired and succeed in this field?
Staffing company experience is invaluable in this role. I tool some HR classes in college, but they were really general and not helpful to me now. ‘Recruiting’ and ‘HR’ are two different things. Recruiting is much more like sales, you sell the candidate the position, sell the hiring manager on the candidate, etc. Sales and goal environments are good too.

What would you tell a friend considering your line of work?
Corporate recruiting jobs in your realm of expertise are hard to come by. If you are really serious, take anything that helps you get your foot in the door-contract assignments, part time-whatever you can make work. Whenever we have had full time positions open, we always look at the contractors we have worked with first.

If you could write your own ticket, what would you like to be doing in five years?
So embarrassing-I still don’t know where I see myself with this job in 5 years, because I had always thought getting to be a corporate recruiter would be the peak of my career! I like what I do now-I hope I am doing something at this organization that gets me out of bed the way my job does now.

Categories
Diversity Career Stories Law enforcement

Emergency services coordinator hopes for the best – prepares for the worst

In our interview with D. Hynes, an emergency services coordinator, she shares what her career has been like, transitioning from law enforcement into an emergency services leadership role. She shares the struggles being a woman in a predominantly male field, but also tells of the rewarding nature of her work, protecting her community.

What is your job title and what industry do you work in? How many years of experience do you have in this field? How would you describe yourself using only three adjectives?
Emergency Services Coordinator – Government/County 9+ years – Detail oriented, organized, efficient

What’s your ethnicity and gender? How has it hurt or helped you? If you ever experienced discrimination, how have you responded and what worked best?
Caucasion, Female – In the law enforcement/government field I have found that being female hurts me. A female with a hard personality or who would be considered tough is not well accepted in some circles. I don’t think I have experienced discrimination necessarily, however, in dealing with the above issue I have found that being good at your job sets you apart regardless of whether you are part of the “club”.

How would you describe what you do? What does your work entail? Are there any common misunderstandings you want to correct about what you do?
I coordinate emergency and disaster preparedness for a County Social Services Agency. I am responsible for writing response plans, ensuring staff is appropriately trained, ensuring our Department Operations Center is adequately outfitted and keeping our staff informed so that they are prepared at home as well as at work. I also serve as the Care and Shelter Branch Director at the County EOC in the event of an activation. Very few individuals have a concept of what emergency preparedness entails and what emergency management personnel are responsible for in a disaster.

If this job moves your heart – how so? Ever feel like you found your calling or sweet spot in life? If not, what might do it for you?
In a way, yes. I love that I get to help get people ready to survive in the event of a disaster. In a perfect world I would like to be a
small business owner, able to work part-time and be my own boss. Ideally my business would allow me the opportunity to incorporate some of my favorite hobbies along with use my strong administrative and organizational skills.

Is there anything unique about your situation that readers should know when considering your experiences or accomplishments?
I have a MA in Criminology. My career took on a life of its own after 9-11 and I ended up in a civilian management position with a roll in
emergency management. If emergency management appeals to an individual they don’t necessarily need a degree in EM, however, there are now a number of programs that allow for that.

How did you get started in this line of work? If you could go back and do it differently, what would you change?
I started by taking an Intro to Justice course at a local community college. I loved it and decided to major in Justice Studies. I had originally wanted to be a police officer but as I got older that no longer appealed to me due to the alternate work schedules involved. I went the civilian route instead. I also have a strong grant writing and management background that has served me well. If I could go back I would double major in Justice and Business.

What did you learn the hard way in this job and what happened specifically that led up to this lesson?
If you stay a civilian in law enforcement you will always be on the outside. As a female you will never be a member of the “good ‘ol boys” club. This may or may not bother some people and should be a consideration before they choose this career path. My emergency management background has gotten me out of the law enforcement environment on a day-to-day basic but allowed me to stay involved in the field through association.

What is the single most important thing you have learned outside of school about the working world?
Many times it doesn’t matter what degree you have or what you studied once you get your foot in the door. Many people with degrees are working out of their degree field and are very successful. Pick something you enjoy studying and do what you can to tie it into a career. I would not recommend selecting a degree program or career simply for the money. If you don’t love going to work everyday then it is time to find a new job; life is too short!

What’s the strangest thing that ever happened to you in this job?
I was pulled over because I looked out of place in an agency vehicle that was obviously an “under cover” police vehicle.

Why do you get up and go to work each day? Can you give an example of something that really made you feel good or proud?
I enjoy the challenge of my new position learning about a new County agency. I enjoy the company of those that I collaborate with from outside agencies and I enjoy working to get our County ready for a disaster so that we don’t see what happened after hurricane Katrina in New Orleans happen here. I am proud of the roll I play in preparedness of our residents.

What kind of challenges do you face and what makes you just want to quit?
Chain of command issues in government are always challenging. In my prior position in law enforcement, being treated like a low level
clerical person by the sworn staff, when I in fact was a high up manager, made me miserable. I thrive in a leadership roll and when I was reduced to a person having to ask for permission to write a memo, I knew it was time for a change.

How stressful is your job? Are you able to maintain a comfortable or healthy work-life balance? How?
I’m sure during an emergency event there will be stress as I balance my roll as a wife and mother with that of a disaster worker/first responder. I know what my responsibilities are and am prepared as best I know how to be for that situation. I carry a blackberry but do not let work affect my home life unless the need is critical. I leave work at work and enjoy my time with my family by knowing that I am prepared to respond and that my family will be cared for.

What’s a rough salary range for the position you hold? Are you paid enough and/or happy living within your means?
$80,000-100,000 – yes

How much vacation do you take? Is it enough?
I hope to take 2 – 1 week vacations per year. I would prefer to be able to take 3-4 weeks and feel that 2 weeks is not enough.

What education and skills do you need to get hired and succeed in this field?
BA and/or MA degree and Emergency Management specific training and experience either through, or outside of, your degree program.

What would you tell a friend considering your line of work?
Get the degree specific to the field.

If you could write your own ticket, what would you like to be doing in five years?
A stay at home wife and mom working part time running my own business so that I can be there for my family all the time.

 

Categories
Diversity Career Stories Healthcare

Pathologist gives voice to the voiceless

Have television shows such as CSI ever piqued your interest toward a career in pathology? We interviewed this pathologist to find out what the best and worst parts of working in this setting are.

[I] currently work as a pathologist at a hospital in the American South East and have done so for the past 4 years.

My work consists of examining tissue and blood samples, as well as conducting autopsies, conferring with local authorities in criminal cases, as well as serving as an expert witness in court. In terms of misunderstandings, people often think of pathology as work conducted in solitude. In fact, I have an entire team at the hospital that I work with on a daily basis. Whether I am testing samples, conducting investigations, or working within the court system, I am rarely alone. The work of a pathologist requires a network of human resources in order to succeed.

I would say that I would rate my job satisfaction at a 9 or a 10. Of course, with any occupation, there will be good days and bad days, but I enjoy my work very much. The satisfaction I receive in helping solve medical mysteries, as well as in bringing justice to families of the deceased, keeps me going, day after day. When I get up in the morning, I go to work with a sense of pride.

I certainly believe I have found my calling. In my younger days, throughout high school and during my undergraduate studies, I worked a variety of different jobs. At one point, I was a waiter, as well as a security guard. I worked some fast food places and even cleaned pools one summer. However, within my professional life, I have always felt a calling to the medical field and I believe that helping people through solving mysteries has always spoken to me.

I grew up in a lower middle class family. We were quite your average, ordinary family. My parents had always encouraged me to attend college, but the money simply was not there. When my grandfather died, it was revealed that he had set aside some stocks that ultimately led to me being able to afford school. I am forever grateful for his hard work and I use that as an example to strive for myself each day.

I began my work at the hospital through my residency and fellowship programs. As part of obtaining my medical degree, as well as to work as a pathologist, I had to spend a total of 5 years in residency and fellowship, at which point I had to take a board review. From there, I was hired to work at the hospital at which I completed my graduate work.

One of the things about working in the medical field is that you must remain stoic while keeping a compassionate point of view. I had to learn to balance these two, especially when dealing with cases involving children. When you deal with death and disease on a regular basis, it is important to take yourself out of the situation emotionally.

The most important thing I’ve learned outside of school through this job is that humanity is the same everywhere. At the end of the day, we are all striving to be happy. The lines that separate us are self imposed.

While not strange to me now, when I first began my fellowship, I had a body sit up on the autopsy table one time. This is due to gases inside the body expanding. Although not a common occurrence, the first time it happened, I was significantly freaked out.

I get up and go to work each day to help give a voice to the voiceless. For those who have passed away under mysterious circumstances, it is essential that I find the cause, even if just to give some closure to family members.

In my particular hospital, the budget can be tight at times, so money is always an issue. From lab equipment to materials to workspace, there is always an issue to contend with. But, having a great team to work with, as well as the enjoyment of my job, makes my hair pulling days few and far between.

As mentioned, the job requires balance. I have to remove myself from situations emotionally in order to do my job. As with any medical professional, we are trained to remain stoic in the face of that which may make others upset. But, we do this for the purpose of helping people. When I go home, I do not take my job with me. I leave any and all stress at work.

A pathologist can make anywhere from $75,000 up to perhaps $200,000, depending on location and experience. A chief pathologist can expect to earn top dollar, while someone coming into the field will make considerably less. However, if you enjoy your job, money is not of any concern.

I typically take two weeks a year. Currently, I’m not married and have no children, so my vacation time is spent on myself. I will typically break up my vacation time and take one week in the summer and one in the winter. In terms of being enough, I don’t think there will ever be “enough” vacation time.

In terms of education, I completed my undergraduate degree in biology. From there, I attended medical school, then completed my residency and my fellowship. In order to be apathologist, I would think the skills needed would be a thirst for knowledge, as well as a compassionate heart. I entered this field to help solve mysteries. A desire to solve puzzles and make sense of things really drove me toward this career choice.

Being a pathologist is one of the most rewarding things I have ever done. The work can be challenging, but when you finally figure out that missing piece of the puzzle, it’s all worth it.

In five years, I would like to be on my way to a chief pathologist position. I want to continue to educate myself, as well as grow within my profession. I’m currently involved in several professional associations, in which I would like to move to higher positions.

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Diversity Career Stories Healthcare

Cardiologist carries on family medical tradition

Have you ever wondered what it takes to be a doctor or surgeon? We interviewed this cardiologist, who grew up in a family of doctors, to find out what this highly esteemed career in the medical profession is really like.

I am lucky enough to have the job title of cardiologist. I work in the medical industry, and I have 10 years of experience in this field with five full years of experience at my current position.

I would describe what I do as extreme corrective work on the hearts of those who have suffered an emergency or are in bad cardiac shape. I want to say that I save lives, but I really do not. The patients pull through by themselves. I just help the body along. My work entails overseeing the processes by which the body can heal itself more readily – replacing parts that are not working, and saving as many parts as I can in the process. A common misunderstanding to correct about what I do is that it is always a life or death situation. Most of my patients are not in that type of danger, and I like for people to come see me before it ever gets that serious.

I would rate my job satisfaction at an 11 on a scale of 1 to 10, if I could. I absolutely believe that this is my calling and my full enthusiasm is “unleashed,” as you say, every day. I know that this is what I am meant to do because I love to do it even when tired, frustrated by other events, sick, etc.

This job does move my heart, no pun intended. Actually, that’s not such a bad pun. Let’s intend it. I definitely felt like I have found my calling. I am passionate about my vocation.

Something unique that readers should know about my background when considering my experiences: I come from a family of doctors. My dad was a podiatrist; my mother was a psychologist. Science just seems to flow in my blood.

I got started in this line of work by accompanying my parents to their jobs. Many times, I had to skip school because there was no one to drive me and there was no bus that came to my house at that time. So I received a great deal of my education inside of a doctor’s office. I really wouldn’t change anything about my experience, because from what I hear, school was pretty boring for most people who attended every day, anyway.

I learned the hard way that having responsibility for life, or being the last hope between a patient, their family, and a tragic circumstance, is a heavy burden. I learned this when I had my first patient pass away. The odds were stacked against him anyway – he was an older man with a family history of heart problems, and he had bad nutrition and no exercise. There was not much I could do, but even so, it was hell when we lost him. That was the only time I had to skip work the next day. I could not go in for a week.

The single most important thing about the working world that I have learned is that you must absolutely positively love what it is that you do. There can be no distinction between what you do for money and what you love. If there is, you are not living life to the fullest.

The strangest thing that has ever happened to me in this position have been the miraculous cures. The body, when nourished by the soul, can heal itself in ways that science simply has not found yet. There were many times when we thought we had lost someone, and a tear, a voice, a touch, has brought them back. True miracles. I have witnessed true miracles.

I get up and go to work each day to save lives and to help people. I cherish the possibility that I can change a life for the better today, and when I do, that is what makes me proudest. I am actually proudest when I can keep someone out of the emergency room. When people trust me and take my advice seriously and then call me later to tell me that their friend suffered the same thing they were about to, and to thank me for saving them from that fate, that is the best feeling in the world.

The challenges that I handle are mostly political. Not being able to get a transplant when I need it because someone doesn’t have the right insurance or enough money. Sometimes I have been moved to tears or great anger in situations involving insurance and money.

My job seems stressful from the outside, but really, when you’re in the room, there is no room for stress. It is just you and the patient. So no, my job is not stressful on the inside, or actually when I am performing my duties as a cardiologist. It is stressful when I have to play politician with the insurance companies. I really don’t need a work life balance, because I have not found the right woman yet, so I really just work, work, work. I don’t date much either. I really have no compunction to do so.

Depending on whether you own a practice or work for a hospital, a salary range can be from the mid six figures to unlimited. You can have other doctors working for you. The financial rewards are really limitless. I am paid enough for what I do, which is working for another doctor. I live frugally.

I take two vacations a year, to Hawaii and a different locale for the second every year. This pretty much gives me all of the off time that I need.

In order to succeed in this field, you need the latest in medical schooling and technology, and the drive to continue educating yourself after you graduate. You also need a lot of patience. Becoming a cardiologist takes a long time, though the path is relatively clear.

If a friend were considering going down the path of becoming a cardiologist, I would tell him that he or she had better be in complete love with people. There is no room for a doctor without the utmost patience in the face of utterly tragic and stressful situations.

If I could write my own ticket, I would have my own firm in five years.

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Arts and Music Diversity Career Stories

Graphic Artist loves the work, not the business

I am a graphic artist and the owner of a full service advertising agency. I have well over twenty years of experience in that field. That is a long time in a vastly changing field, and it has been difficult to impossible to keep up at times. I’ve adopted several strategies to keep current. Usually I can just buy a new computer program, fiddle with it and learn how to use it well enough, but other times I have no idea what I am doing, even after messing with it a while.

One great strategy I use when that happens is to sub myself out to other companies. By doing overflow work for artists in related, but non competitive businesses I can learn their techniques for doing certain things that I’d be lost in otherwise. I can learn about the equipment and computer programs I need, and learn it on their equipment, while helping out. I get on the job training and pocket money, in exchange for helping them out when they are snowed under and have deadlines to meet. I’ve learned a lot working for print shops, publishing companies, and T-shirt designers in my area. I also get referrals to my company from most of the businesses I have subbed out to. It’s a great way to network and help out fellow artists, publishers and printers.

Another strategy I use is taking courses on different software at the local community college. I remember learning Page Maker and Microsoft Word back in the days of green screen. Community Colleges are a great way to stay current in your field, but I really had to beg to get them to allow me to register for Page Maker. It was a second year course in a curriculum, they were sure I’d be lost, but I aced it. I had 7 years experience in paste up at the time. I was just learning to do with a computer, what I’d been doing by hand for my entire career.

I love my job, most of the time, but there is no typical day. Every day is different and new. That is one thing I love about this business, and at times it is the thing I hate most as well. It all depends on how the day goes. Over the years my business has evolved and changed. I’ve always been the local go to gal “for all your advertising needs,” as my slogan goes. My career depends on my ability to adapt, and learn new skills.

I started out selling business cards, and quickly expanded to stationary packages. I’d design a logo, and put it on cards, letterhead, envelopes and personal sized stationary for local companies and non profits. I’ve also done tons of flyer designs, and created promotional materials for numerous non-profit organizations. I expanded to sign painting and then architectural renderings for local architects. I’ve done a lot of illustrations, including a contract for which I cataloged all the animals at a local drive through zoo. I started doing typesetting for publishers and finally went into publishing myself with a local “things to do” paper. I have clients, and I do whatever they ask me to. I get new clients who demand more skills and I pick them up.

Almost everything I learned in college is completely out of date. Nothing in the publishing field is done the same way it was 30 years ago. Even advertising principles have changed. My field has changed, and I stay hard pressed to keep up with the new technology and the new philosophies and techniques of modern advertising.

As a woman, when I was younger, it got pretty rough a few times. Selling business cards to used car salesmen was tough, and I had to flirt enough to sell without ending up “going for a ride in one of the new demo cars.” It was a tight rope, but I learned to handle that sort of thing as I got older. I’ve had clients make moves on me, and had to turn them down without loosing work. It isn’t easy but it can usually be done. Making a good excuse such as “I’m seeing someone” usually works. I learned to always tell them I was engaged, even if I wasn’t seeing anyone at the time. Now, since I am older and married, it isn’t an issue anymore.

I took Latin in high school, and it has served me well. I can usually read in any Latin based language, at least well enough to glean the general idea. I’ve never needed a foreign language directly for work though. The closest would be reading the directions on a set of French art pens. I can read in French, Italian, and Spanish at least to a degree, but I can’t understand those languages when they are spoken.

If I had to rate my profession on a scale of one to ten, I’d have to give it a 10 and a 1. It’s all or nothing in this field. If I have work, and I know what I am doing that day, my work is a 10 plus. If no one has called, and I have to go out and beat the bushes to find work, then it’s still a 10. If I call my regular clients, go out on cold calls, and come home without work, then it becomes a 1. My business is both seasonal, and very sensitive to the economy. Needless to say things have been slow for a while, and I am using the time to become more tech savvy. Even in good times, the months between January and April are dead. I usually just hibernate, career wise. I plan my year so that I just budget to spend very little, and cut the business to bare bones in January and February. I start gearing up again in March.

I think the toughest thing about my job is negotiation. I’ve had to learn the hard way not to let clients barter me out of house and home. Collections can be tough after it becomes an issue, as well. One thing I have learned is to access the risk of getting stuck with the last job and having to eat it. If I sense they are going to leave me stuck, once they get what they want, I charge a 15 percent higher rate. I’ve never been wrong on this instinct, but when it happens, I still walk away with enough to cover that last job. Most people will take about six or eight jobs before they leave you stuck. I always said that if I misjudged someone, I’d make it up once they proved themselves with some free work, but I’ve never had to do that.

When it comes to striking a deal, I have learned that even though I try to fit any budget, if I get a client who makes money and still tries to get something for nothing the best thing to do is to stick to my price, and not compromise quality so they can save money. I had a nasty altercation with a woman who hired me to paint a $100 dollar sign for $40. I let her take advantage of me really. Then she wouldn’t pay, and kicked the tires on my work. She was trying to get out for $20. I still get angry when I think of it, but I did learn not to do business with people who think I should work for free. Now I stick to my rates. If they don’t like my rate I walk away.

Going to college is just the beginning of a career. Every business does things a little differently. Office procedures vary from one company to another. Printers have different requirements for the format of artwork and type set. If artists and publishers cannot adapt to each and every circumstance or requirement they loose money. I’ve gathered that most fields are the same way. When people get a job, they can’t expect the standard to be the same as what they turned in for school projects.

I was always an artist. From the time I was twelve I was having shows, and selling my work, but I considered going into social work, or becoming a veterinarian as a career. I often wish I had become a veterinarian, because of the money. The pay has never been great. I’ve gotten a lot of local attention and popularity, but popularity and a sense of accomplishment do not pay the bills. On bad days, I wish I was a veterinarian. On good days, I am very proud of what I do.

Every day is a strange day when you are an artist. Our perceptions are different, and we tend to see even common objects in new ways, as if they were alien. It gets even stranger when uncommon things happen though. I remember once, I made a cold call to try to get work from a local architect. He was gruff with me, and I understood why. The artist who formerly did his architectural renderings had recently gone blind, and was dying. I hadn’t known that when I went to him, but I had felt led to visit him on that day. I was driving by and my inner voice had said, “Stop there!” My inner voice is almost never wrong. I was saddened by his story, and when I saw this man’s work, I knew that my style was so different that this architect would never be satisfied. I am a photo realist, and his former artist was an impressionist. I’ve never done impressionist work before, and it was mostly out of fashion at the time. I still made my pitch, but I didn’t stand a chance because of this old architect’s love for his previous artist’s impressionist work. I could not sell him on photo realism. He seemed irritated that I tried.

There was no way I could do the kind of work this man wanted, even though I am versatile. The old guy was a master in his style. I had to bow my head in awe of his talent. There was so much emotion in his work, which screamed what my paintings could only whisper, because of the difference in style. The architect was in a very bad mood, feeling he would never find another artist like his friend the impressionist, and he was sad. I was sad to loose a great talent in the field as well.

As I was leaving, the old architect called me back. He had a strange look on his face and his tone was almost robotic. His eyes looked strangely blank. He gave me the phone number and address of someone who needed my services. He even called ahead for me and set up an appointment for me to go over there immediately. From that I landed one of the biggest contracts of my career.

I’ve always been puzzled by that strange shift in his demeanor, and the fact that he helped me, even though he seemed irritated and angered by my mere existence moments before. That gruff old man truly did me a good turn, but it was very strange how he became so robotic in his voice and manner. It was if he were temporarily under the control of something other than himself.

There are many things that make me happy about my job. The moment I get a new client order is thrilling, as is the moment I get paid, but the most thrilling moment is hard to describe. When I am working at my art table, and I suddenly realize that I am creating something I love, it is just an amazing experience. I have perhaps been in autopilot working on details and just doing what I have done so many times before, and suddenly I say, “Wow, look what I just did!” Later when I turn it in to my client and he feels the same way, that’s just magic too.

As an artist I want my own brand of chaos and my own work environment. I do not like to rush. I actually work faster when I do not rush. Still I have to go into other offices and work occasionally, and the one thing I cannot stand is someone standing over my shoulder wanting me to hurry up. The other thing I hate is being interrupted. For that reason I prefer my own office to going into other people’s zones. I especially dislike sharing workspace with people who move things when you walk away for a moment. In general though, I do enjoy working with fellow artists from time to time, and to have someone to chat with while I work. The best situations I have found are the ones where I can work at work, and then take stuff home to work on as well.

As an artist, ad copy writer, and publisher, I have a terrible work balance. I am a natural sixty hour a week worker. I am easily obsessed with my work, and tend to become so absorbed that it’s hard to even say I am conscious, except in my own little world where I work. I have also been a home school mother, a wife, and the daughter of elderly parents, while trying to manage this all consuming career. I’ve had to take time off completely before, and I’ve had to cut back on hours as well at times, just to manage the rest of my life. It often seems that, other than the things I am passionate about, like my kids, my family, and my work, I am constantly putting out fires. I am terrible with book keeping and housework, and everything else that is boring. I have no self discipline when it comes to drudgery.

It is hard to calculate how much money I make. It is for most self employed people. I try to keep my rates at about twice what I’d make working for someone else doing the same job. This is because of all the time I spend cultivating clients, and looking for work. I generally try to make $20 to $30 an hour when I can find work. Sometimes I’ll work for less, if I am desperate, and it is something I want to do. Many times though in print or web publishing it is a gamble. You put up a site and hope to get advertisers. Things are slow this year and I’ll be lucky to get $20,000 over expenses. If I worked for someone else, I’d probably get $35K if I could get such a job. From a monetary standpoint I should have been a veterinarian.

I thought that I had reached the height of my career when I designed the logo for our city’s retail business sector. I was thrilled when a local artisan asked my advice before casting it in gold for limited edition lockets.

All that was nothing though, compared to giving birth to my first publication. I was later stunned to hear that a prestigious four year college was using my little monthly newspaper to teach journalism. These students actually studied my writing style for weeks. I never took journalism, even at a community college, yet this professor with a PhD. thought my work was something these students should know. My paper was written in a tongue and cheek folksy style, which played up my being a local country gal, welcoming newcomers and visitors to our area. I saw people reading my paper, and that felt good. My advertising clients were also thrilled because their sales increased exponentially from my advertising. Often business doubled or tripled for them, and I was very happy about that.

In my line of work, I’ve done business with all sorts of people, from the most reputable and upstanding business people, and the millionaire philanthropists of our city to the absolute dredges. If their money is green, and they need artwork I take the job. Collections on some of those were somewhat challenging. I once did work, for a shady guy at my 15 percent increased rate. He was involved in some sort of organized gambling, but I have no idea of the details, nor did I want to know. Sure enough he left me stuck with $300 worth of work. I called to collect, and he informed me that he owed certain debts, and that the mafia had driven a truck through his home. He said, “Don’t you think if I had a dime, I’d have already paid it to them. All I have is my soon to be dead body.” I verified by driving by, that a truck had indeed rammed his brick ranch style home, and that it was quite a mess. I wrote off the debt, and I’d just as soon forget about it. The money was good while it lasted. While I didn’t anticipate his end to be so dramatic, I knew he’d eventually leave me hooked, and had charged accordingly.

I have a two year degree in advertising design. That was good enough when I was twenty, but today people need a masters to get anything out of life and they might as well go for their doctorate. If I had a bachelor’s degree I could teach art in a high school or community college, during hard times like this. More education might be nice, even for me, but my technical training is so out of date, I’d have to start all over at age 50.

In order to truly succeed in my field, you need a lot more than an education, or even a good drawing hand, although that may be helpful. What you need is good business sense, and sales skills. If I were a bit more capable of conning people into paying me more than a living wage, I’d be making a lot more money. I know some advertising agents make really good money. They know how to sell to the rich and powerful, and get them to spend a lot of money. I’ve spent my career listening to people tell me I should help by trimming my price.

Business can be better in large cities. Personally I found a ready market in our smaller city. The work was steady, considering the field I’m in. I got more local recognition, but less money. Overall advertising agencies are lucky to survive the first year of business. In my case I hung on by keeping my overhead down, and cutting my rates when I had to.

I do not recommend my field to anyone. If people are passionate, and this is truly what they want to do, then nothing anyone says will stop them. Encouraging someone who is not passionate, or who needs a lot of money isn’t fair. I can’t say it’s a good field. It is very unpredictable, subject to constant change, and the money is not really worth the effort required. Successful people in the field are constantly expanding their skill set, but unless they have the skills of a top salesman, a strong dose of street sense, mad tech skills, and also happen to be an extremely talented artist and writer. I don’t think they will make it big in the business. If you want money, be a doctor, don’t be an artist.

There are times in this field when I could take a three or even six month vacation, and no one would notice. There are other times when I stay up all night for days on end meeting deadlines. You can’t take a vacation when you’ve got clients to serve, unless you can get them caught up.

I lost a client while my father was in intensive care, because after months of meetings, canceled meetings, keeping me waiting, and changing his mind on what he wanted, the client set a deadline, without previously informing me and wanted to meet with me immediately. He said he wanted the work in three days, completed and executed, and he’d been yanking my chain for months. He was an awful jerk about it, and I sent him a bill for more than I’d have charged him if he’d taken the work. He said he’d pay me for my time, and I charged him for every minute of it, even driving time to our many meetings. I’d have cut him a deal ordinarily. As a result, the logo he is using looks like a first grader did it. Maybe he hired his kid. I know the artist was not a professional. I got nearly $800, when I’d have only asked $600 for a finished logo. Still I felt awful about it. From an artist’s standpoint, that was an utter failure, even though I got paid more. I get depressed every time I think of it.

If I enjoyed winter holidays I could take them, right after Christmas until spring, without pay of course. With the economy like it is, I could probably take a vacation even in June, but I can’t afford it right now. The economy has put my career on the skids, and while it has improved a bit recently it isn’t good.

Some people think that artists just paint or draw. Some do, but I find that painting and drawing doesn’t pay the bills. I have to write, paint, publish, and come up with all sorts of schemes, and advertising work. Marketing is a large part of it, and not just marketing your client’s work, but marketing yourself, always finding different angles, and different types of niches that you can fit into. This kind of work requires your whole heart, your whole mind, and at least half of your soul, every day, in order to make it work. It takes passion, and when your passion slips, you feel it immediately, right in the wallet.

My five year plan is to finally figure out how to use the internet to broaden my work in a big way. I am struggling with that currently. I am currently looking for the right angle to use all my skills to make money on line. Local business is a thing of the past, at least for the most part. I have struggled to keep small business afloat for years, but I am not going down with the ship. The internet is a place where anyone can use their skills to get ahead, and my current research should help me put together a plan soon.

I don’t have to draw anymore. Computer programs do that, and I am struggling with the feeling that I don’t really do anything in order to create artwork. I do of course. Adobe Photoshop, Paint Shop Pro, and Corel Draw don’t really just produce images by themselves, but it doesn’t feel like taking an art pen, or a brush full of ink and really drawing. Still, strangely I do not miss it. I have become more interested in copy writing, and selling over the years, because when it all comes down those are the skills that pay the bills. I can always produce art one way or another. That part is easy.

Over the years my field has broadened. I am no longer just a graphic artist. I write, I sell ad space, I cook up schemes for business promotions, and I mostly just do whatever works to earn a dollar for my clients so they can pay me. I have an incredibly flexible mind, and that is the main tool I use to make a living.

Categories
Diversity Career Stories Healthcare

Nursing home worker finds satisfaction working with veterans with dementia despite physical confrontations

This nursing assistant demonstrates patience and kindness every day as she works with veterans with dementia. Though her job can be one of the most draining jobs there is, she finds great reward in knowing that she is helping individuals who have made a great contribution to our society live out the rest of their days in a safe and caring environment.

What is your job title and what industry do you work in? How many years of experience do you have in this field? How would you describe yourself using only three adjectives?
I am a Certified Nursing Assistant, and I work in the health care industry focused on elderly residents with dementia. I have been doing this job at a home for Veterans for a year and a half. I would describe myself as willing, attentive, and patient.

How would you describe what you do? What does your work entail? Are there any common misunderstandings you want to correct about what you do?
I work with veterans who have lost the ability to take daily care of themselves. The things I perform on any given day are: bathing, dressing, feeding, nail clipping, personal care, redirecting a behavior or an unanswerable question pertaining to these men’s past, chatting with wives or family members, and walking away from an escalating situation. Everyday at my job, I travel with these residents on a trip through their minds, and I try to be understanding. Sometimes I’m a wife, a daughter, a granddaughter, or some lady from his distant past. My job requires me to engage in conversations of gibberish in order to distract the resident as I change their adult diaper. Despite their irritating behaviors, which they cannot control, I would like people to know how emotionally close we actually get to our residents, and how much we do love them.

What’s your ethnicity and gender? How has it hurt or helped you? If you ever experienced discrimination, how have you responded and what worked best? Do you speak another language, and has it been helpful in your career?
I am a Caucasian female. Being from a predominately white society has benefited me financially yet deprived me culturally. I understand and speak the Portuguese language, but it has not benefited my career yet.

On a scale of 1 to 10 how would you rate your job satisfaction? What might need to change about your job to unleash your full enthusiasm?
I would rate my satisfaction as a 9. When residents are being irrational, unreasonable, or just plain mean, it gets frustrating. I need to put my life into perspective and appreciate not being in their shoes.

If this job moves your heart – how so? Ever feel like you found your calling or sweet spot in life? If not, what might do it for you?
Giving these guys the needed attention they have earned after a long, productive life is how I know I’m in the right field of care giving. Their time is dwindling, and they’re mere shadows of their former selves. Their families are the links to who these individuals once were, and because of this, as difficult as it is, they come to visit dad or grandpa at his new home.

Is there anything unique about your situation that readers should know when considering your experiences or accomplishments?
This is a stepping stone into my future career as an RN.

How did you get started in this line of work? If you could go back and do it differently, what would you change?
I needed to get out of customer service. It took me until my late twenties to accept the fact that I’m like my mother; who is also a nurse. This fits my personality better than my previous occupations- I’m a caregiver.

What did you learn the hard way in this job and what happened specifically that led up to this lesson?
I’ve learned to be patient, walk away when residents get out-of-control, and try to care for them when they’re in a better state-of-mind. After being punched in the chin, I realized some battles aren’t worth fighting.

What is the single most important thing you have learned outside of school about the working world?
People will try to be better than others at whatever it is we do. We need to stay humble and remember why we got into the profession and not get carried away with egos.

What’s the strangest thing that ever happened to you in this job?
I witnessed an 85 year-old-man drop his trousers and make a bowel movement on a chair as if it were a toilet during dinner in the mess hall.

Why do you get up and go to work each day? Can you give an example of something that really made you feel good or proud?
I truly enjoy the hard work my co-workers and I put into this job. The sometimes hilarious behavior of the residents provides free entertainment, but I am always prepared to intervene in a troublesome situation. I would liken my job to child care, these proud men unfortunately have reverted to infantile ways. Shifts go by quickly, because I am constantly running around.

What kind of challenges do you face and what makes you just want to quit?
When I can’t rationalize with a resident, and they keep hollering in my ear, that stresses me out. Some co-workers don’t care as much as others; some don’t fully perform their duties, and it frustrates those of us who do care.

How stressful is your job? Are you able to maintain a comfortable or healthy work-life balance? How?
It’s not that stressful. I take care of another person’s basic needs, so it feels good inside, but at times it can be emotionally draining.

What’s a rough salary range for the position you hold? Are you paid enough and/or happy living within your means?
25,000-30,000 a year. I work part time in the school year, so it is enough.

How much vacation do you take? Is it enough?
I will take 1-2 weeks of vacation a year, and it isn’t enough.

What education and skills do you need to get hired and succeed in this field?
At least an associates in a nursing or a R.N. Degree

What would you tell a friend considering your line of work?
You have to be patient and understand that these guys aren’t in their right minds. Try to put yourself in their vulnerable shoes, and let any ego you may have out the window, because in a job like this it’s not about you.

If you could write your own ticket, what would you like to be doing in five years?
Living on a farm in northern Minnesota with my husband and perhaps a child, working as a nurse, and traveling the globe.

 

Categories
Diversity Career Stories Healthcare

Emergency room doctor dispells the glamor of television ERs

This emergency room doctor shares the real-life struggles of completing her residency in the emergency department at a major hospital.

What is your job title and what industry do you work in?
Emergency Department Resident Physician

Would you describe what you do on a typical day?
On a typical day I work an 8 to 12 hour shift. I either work in a pediatric emergency department (ED), adult/trauma ED, or a smaller community ED. I am still in residency, so I do off-service months, which means that I spend months in other specialties such as Cardiology, OB/GYN, ICU, etc. In the ED, I see as many patients as quickly as possible, either admitting or discharging and treating them. I also fly on a helicopter during some of my shifts, and have devoted helicopter shifts on my schedule.

On a scale of 1 to 10 how would you rate your job satisfaction? What might need to change about your job to unleash your full enthusiasm?
I rate it as anywhere from a 6 to a 9. A lot of this depends on the types of patients I see on any given day. Many patients are rude, disrespectful, entitled, and addicted to one drug or another. They tell me how to do my job, and curse at me when I disagree. On days that I see many of these people, it is hard. However, on days where I fly on the helicopter, perform multiple procedures, have interesting patients, and people are mostly polite, I am very satisfied.

What did you learn the hard way in this job and how did that happen?
I have learned that this job takes a much thicker skin than I ever expected. Nurses, patients, medical assistants, other physicians, etc, get frustrated or over-worked and these things are easy to take out on others.

What don’t they teach in school that would’ve been helpful to you?
The one thing I would have wanted to understand in medical school is how very difficult it is to know what the best thing for a patient actually is. I also did not understand clearly that there are many different ways to treat the same problem or symptoms.

The medical system I work in is very difficult to navigate for patients with mental disorders, patients who are homeless, and I try to not let me frustrations with these patients get the best of me, but it is hard. It can be hard to take care of people who will leave the hospital tomorrow without getting their antibiotic filled, or picking up their diabetic test strips – many of which are free or heavily discounted at a nearby pharmacy.

How did you get started in this line of work? If you could go back and do it differently, what would you change?
I got interested in Emergency Medicine (EM) in medical school, and went back and forth with this and a few other specialties. I chose EM for the wide range of problems that are encountered, as well as for the critical care aspects of it.

What’s the strangest thing that ever happened to you in this job?
I cannot begin to tell all the stories about the crazy things I see. I had a patient call the patient representative hotline and tell them that I was the worst doctor ever; after that, she (who was actually a male dressed as a woman) wrote the nicest letter to my boss and told them I was the best doctor ever. Very weird.

On a good day, when things are going well, what’s happening and what do you like about it?
On a good day, patients are moving through quickly, they are either sick or have minor complaints. I don’t like the vague “middle ground” where any decision I make feels like the wrong one.

What kind of challenges do you handle and what makes you really want to pull your hair out?
I think I handle parents well. A lot of ER physicians do not like dealing with parents of small children, and this is why they did not do pediatrics. I don’t mind them, however.

I cannot stand drug-seekers. I tell them straight out that I will not give them narcotics for their nosebleed/ankle sprain/whatever. I really started feeling this way when I had a sick patient with metastatic cancer come to the ED in severe pain, and he was out of his pain medications; when I wrote him a prescription, the pharmacy called me to tell me that they could only give him 10 of his pills on that day because they just did not have enough because of all the prescriptions they had filled for people who likely did not need them. That made me really sad.

How stressful is your job? Are you able to maintain a comfortable or healthy work-life balance?
It is an extremely stressful job. I cannot imagine one that is much more stressful, except for being in the armed forces. Right now I am in residency, so most of the time, I do not think my work-life balance is appropriate, but that will be different 2 years from now when I complete my residency.

What’s a rough salary range for the position you hold? Are you paid enough and/or happy living within your means?
I make 47,500 as a resident physician. I am very happy with my salary, and along with my husband, we do just fine with the amount we are making.

What’s the most rewarding moment you’ve experienced in this position? Of all the things you’ve done at work, what are you most proud of?
One night on call in the medical ICU, we got a patient that was as sick as one could be. I stayed up all night watching him, fiddling with fluids and pressors (drugs that increase blood pressure). When the attending physician came in the next morning, he walked to me, shook my hand, and told me that when he had heard about that patient – he had not expected them to be alive by morning.

What’s the most challenging moment you’ve experienced? What would you prefer to forget?
I have had so so many challenging moments. I think one of them was my first day as an intern. I did not know ANYTHING, didn’t know where anything was, did not know who people were…it was so hard! I would like to forget my whole first 3 months of residency, in fact. I learned a lot during that time, but it was painful every step of the way!

What education and skills do you need to get hired and succeed in this field?
4 years of college (with classwork in biology/chemistry, likely with a degree in one of those)
high score on MCAT
4 years of medical school
3-4 years of residency

You have to enjoy learning to do this. More than anything, if you hate learning new things, and doing unfamiliar things, it will be impossible to succeed.

What would you tell a friend considering your line of work?
To consider it, reconsider it, reconsider it, and reconsider it. It’s hard, there are more sacrifices than people can imagine, and it’s stressful.

How much vacation do you take? Is it enough?
4 weeks per year, in 2 two week blocks. I would like more, but I think everyone feels that way. The thing to remember about my job is that I don’t have weekends off. A weekend off is a gift to me, not a norm.

Are there any common myths you want to correct about what you do?
It is not glamorous like it is on the show ER. It is dirty, smelly, stinky, putrid, and difficult a lot of the time.

Does this job move your heart? Feel like you found your calling or sweet spot in life? If not, what might do it for you?
Of course it does, and if it didn’t I would quit.

If you could write your own ticket, what would you like to be doing in five years?
Working a few shifts a month in a level 1 trauma center, a few shifts per month in a chill/community ED, one week per month in an ICU.

Categories
Diversity Career Stories Engineering

Software engineer shares thrills and spills of the computer science industry

This software engineer made her mark working on major projects for a world-renowned amusement park while overcoming discrimination and sexual harassment. 30 years after beginning her career in computer science, she finds her job worthwhile, but finds personal fulfillment and reward through writing and sharing her story.

What is your job title? How many years of experience do you have in that field?
My job title is Senior Software Engineer. I have worked as a software engineer for 30 years.

Would you describe what you do on a typical day?
A software engineer’s job involves computer programming, but the job has a wider breadth than just writing computer code. I’m responsible for gathering requirements, designing, implementing and testing software for a product that’s used by major corporations to design mechanical objects including cars, ships, factory equipment and smaller consumer items like cameras, vacuums, mobile phones and other electronic gadgets. The type of programming that I do involves computer science, mathematics and 3D computer graphics.

On a typical day, I am either designing and writing new software or fixing problems (or “bugs”) in software used by customers. I am a member of a team that’s located elsewhere in the U.S., so I may be talking to one of my teammates by phone or attending a meeting that takes place via conference call. My company is multinational and I work with employees and customers all over the world. I receive 50-100 email messages a day so I spend part of my day responding to email requests and questions.

What is your ethnicity? What kinds of discrimination have you experienced?
As a Caucasian female, I am a member of a minority in my field. In addition to Caucasian males, my industry is dominated by men from China and India. In my current company I don’t experience any overt discrimination, but women are mostly left out of the casual socializing that many of the men engage in. Groups of men network by going out to lunch together, but because of cultural customs they do not include women. The women who are engineers (as opposed to clerical workers) do not typically network in the same way. This situation makes it harder to get noticed as a woman.

My first programming job was with a major entertainment company that runs a movie studio and several world-famous theme parks. I experienced a great deal of discrimination and harassment at that company, despite the fact that I was successfully completing major projects. I left that company due to the discrimination I was experiencing.

If you’ve experienced discrimination, in what ways have you responded and what response worked best?
At my first software engineering job, I was naïve about the interest that my male co-workers showed in me. What I believed was professional mentoring turned out to be an interest on their part in dating me or having an affair. Some of these men later took credit for my work or ideas or made untrue claims about the quality of my work. I talked to my manager and to his boss about the problem but felt that I was going against a “good old boy” club. I then spoke to the company’s Human Resources department, not realizing that the company’s goal was to discredit any possible claims of sexual harassment.

The response that worked best for me in this case was leaving the company. Since I had just completed my Computer Science degree and had a few years of valuable work experience, I was able to quickly find another job that almost doubled my salary. After I few months in my new position, I realized how unprofessional and discriminatory my previous co-workers and managers had been.

Where you work, how well does your company do ‘equal opportunity’? Is management white and male? How are minorities perceived and treated?
I am lucky to work for a multi-national corporation that is very conscientious about equal opportunity. Management is not exclusively white and male. People of other ethnicities are well represented and are treated equally and with respect. I think that women must work harder to get ahead, but many women do and have advanced to senior technical and management positions.

What don’t they teach in school that would’ve been helpful to you?
My university degree prepared me for the technical aspects of my job but did not provide enough training in making presentations. I overcame a fear of public speaking and learned on the job how to present my ideas to my manager, teammates and larger groups of people. I also had to learn (often the hard way) how to network and protect my professional reputation.

How did you get started in this line of work? If you could go back and do it differently, what would you change?
As a senior in high school, I was interested in both Math and English and had high SAT scores in both areas. As a freshman in college, I took an elementary Computer Science class. I enjoyed the subject matter but was intimidated by the fact that I was the only woman in a class of 50 students. Also, those were the days of mainframe computers and punched cards, so programming was frustratingly time consuming. At the end of my freshman year I decided to major in English with a minor in Dramatic Art. I was interested in costume design and went on to design costumes for several university productions.

After completing my English degree, I worked for a few years making costumes for movies and plays. The job involved long hours and very little pay and I didn’t seem to be getting closer to my goal of becoming a costume designer (as opposed to the person who just sewed the costumes). I decided I wanted a career that was more stable and paid more money. By this time computers had advanced and the first personal computers were being introduced, so I made a career in computers my goal.

I went back to school and earned a BS in Computer Science. While working on my degree, I participated in the co-op program which involved working full-time as a software engineer in place of taking classes. After my co-op assignment was completed, I was hired as a part-time software engineer with the same company. Because I had gained experience with personal computers (called micro computers in those days), I was assigned to some major projects that were part of a new theme park. It was a very exciting experience.

I don’t regret anything about the way I got started as a software engineer. My degree in English enriched my life and helped me develop my writing skills. Most software engineers are not good at writing, so this has given me an edge.

On a good day, when things are going well, can you give an example of something that really makes you feel good?
Even though I’ve been programming for 30 years, I am still passionate about fixing a bug or implementing some complex functionality. Working through a problem, using the knowledge I’ve gained with years of programming experience and then seeing the results of my work on the computer screen really makes me feel good. Luckily, I’m able to experience this feeling almost every day.

When nothing seems to go right, what kind of snafus do you handle and what do you dislike the most?
One of the most frustrating aspects of my job is realizing that some code I wrote has a bug in it that has been found by a customer. In this case, I have to quickly find a better solution. Another frustration is encountering a problem that I can’t solve. In this case, I have to ask a teammate for assistance. Most software engineers like to find their own solutions and don’t like having to ask for help.

How stressful is your job? Are you able to maintain a comfortable or healthy work-life balance?
Most people would view my job as stressful because there is little room for error, but I’ve been doing it a long time and have learned to deal with the stress. The field of software engineering is demanding and many people put in long hours, but after a few years I learned to limit the number of overtime hours per week that I work. This has helped me avoid total burnout and work-related problems in my personal life. I have become more efficient at my job (“working smarter”), so I don’t need to put in as many hours as I once did.

On a scale of 1 to 10 how would you rate your job satisfaction? What would it take to increase that rating?
I would rate my job satisfaction as 8. A more exciting work environment and more opportunities to travel would increase my rating. On the other hand, I am paid well and have flexible hours, so those are big pluses.

What’s a rough salary range for the position you hold? Are you paid enough considering your responsibilities?
The salary range for a software engineer doing the type of work I do ranges from $75,000 to more than $150,000 per year. Engineers with more experience and more years at a single company can expect a higher salary. I believe this salary range is very fair considering the responsibilities.

What’s the most rewarding moment you’ve experienced in this position? Of all the things you’ve done at work, what are you most proud of?
My most rewarding moment in my current position was playing a major role in reinventing our product for the Microsoft Windows platform, which opened the door to more sales.
I am most proud of work I did for my first job, where I completed several large projects for a new theme park. The night before the theme park opened, I stayed up all night installing a series of video games that I designed and implemented. When I went back to my hotel to change clothes for the park’s opening, I turned on the TV and saw that Today and Good Morning America were featuring the park’s opening.

I recommend that software engineers volunteer for high profile assignments. This type of assignment carries a lot of risk in terms of failure, but is also the most rewarding and is the quickest way to get promoted.

What’s the most challenging moment you’ve experienced? What would you prefer to forget?
I was most challenged when I became a manager shortly after giving birth to my second child. I had a great deal of stress in my personal life, which included my father being ill with terminal cancer, and I was put in charge of a team that was somewhat lacking in talent. I had a very difficult time letting my team members fail since I felt it would reflect poorly on me as a manager, and so I completed work that they should have been doing. Since then I have left management and become a senior member of technical staff, where I am much happier.

What education and skills do you need to get hired and succeed in this field?
At least a bachelor’s degree in Computer Science or a related field such as Mathematics or Electrical Engineering is required for a position as a Software Engineer in a major corporation. Many of my co-workers have master’s or doctorate degrees. Graduating from a prestigious university is definitely a plus, as is work experience gained through a paid internship or co-op position.

The skills that help a person succeed in this field include a love of solving puzzles, an ability to think logically, intense concentration and focus and an attention to detail. A software engineer often works on a program with tens of thousands of lines of code and needs to retain a mental image of how the code is laid out and interconnected, so an ability to think in abstract terms and an exceptional memory are also important. People who don’t enjoy math “word problems” or who aren’t good at solving them would probably not succeed in this field.

What would you tell a friend considering your line of work?
I constantly recommend my line of work to bright young people. It is a stable industry that will continue to grow in the coming years. The work remains interesting over the long term and pays well.

If I had a friend that was considering my line of work, I would assess their education and skills and try to honestly let them know if I thought they would be a good fit for the job.

How much vacation do you take? Is it enough?
Because I have been with my current company for more than 20 years, I receive 5 weeks of paid time off. I find that this is enough. Because of the pressure of my work schedule, I rarely take more than a week of vacation at a time. This is also true for many of my coworkers.

Are there any common myths you want to correct about what you do?
The biggest myth about Software Engineers is that they are “geeks.” While it’s true that some of them fit the stereotype of a guy with poor social skills who’s good with computers and loves science fiction, there are a wide variety of other types of people who are employed as Software Engineers and are good at their jobs.

Does this job move your heart? If not, what does?
My job provides satisfaction though I can’t say that it moves my heart as much as it once did. A few years ago I began writing as an outlet on the side, and I would have to say that moves my heart more. I think that anyone who works in the same field for several decades needs to expand their horizons and try something new in order to stay vital and connected.

If you could write your own ticket, what would you like to be doing in five years?
I would retire from Software Engineering and work full time as a freelance writer or book author.

Is there anything unique about your situation that readers should know when considering your experiences or accomplishments?
I think I’ve been able to succeed in a male-dominated field because I have always been academically competitive. Also, I grew up with three brothers and no sisters, so I am used to being outnumbered by men. I came of age in a time when “feminist” was not a bad word, so I wasn’t afraid to stand up for my rights when I felt they were bring denied.

Finally, I never felt that I had to choose between being feminine, having a family and working as a Software Engineer. It’s possible to have all of these things at once.